Click on a section to view a video tutorial and step-by-step instructions for using your YMCA online account. Applying for financial assistance, DHS certificates and setting up bank drafts are not covered in these tutorials.
- Open our registration site in a new window.
- Click the "Sign Up" link at the bottom of the right box titled "I don't have an account, but I want to create one."
- Select a YMCA center near you and then choose "Non Member" at the bottom under Membership Options." You can also join the Y as a member from this window, but it's not mandatory.
- Enter your contact information, your child's information and any other adult responsible for the child in your household.
- On the following screen, click next.
- Open our registration site in a new window.
- Click the "Find Account" link at the bottom of the middle box titled "I want to set up online access for my account."
- Enter your last name, date of birth and home ZIP code in the appropriate fields and submit.
- Enter either the email address or billing information associated with your Y account. If verifying with billing information, enter in your email address.
- Verify your email address by clicking the link in the email you receive.
- Enter a new password and log into your account.
- Find your school in our directory. Click "Learn More" when you find your school.
- On your school page, click "Register."
- Click "Continue to online registration" in the modal box that appears.
- Select the the type of care you would like to register for. Then click "Register."
- Sign in to your YMCA Online Account. Then, select the child you wish to register.
- Scroll to the bottom of the page and then click "Next."
- Click the check box. Click "Next."
- Fill out our questionnaire. Click "Next."
- Choose your payment method for the registration fee and any payments you scheduled.
- Click "Pay Now."
- Return the required forms to your site director or your county's Fun Co. office.
- Open our registration site in a new window.
- Click on the "My Account" dropdown, and then choose "My Balance."
Reschedule a Payment
- On the right side of the page, click the week you'd like to reschedule and the click "Reschedule."
- Click the date next to "Process on," and then select a new date on the calendar.
- Click "Update Schedule."
Schedule a New Payment
- On the left side of the page, check the weeks you would like to schedule and then click "Schedule a Payment."
- Specify how much of the payment you wish to schedule, and then click "Continue."
- Click "Create Schedule" next to each payment to schedule them one-by-one, or schedule them all together in the "multiple payment schedule" area below.
- Choose or add your payment method. Then, click "Schedule."
- Click "Continue."
- On the next page, click "Confirm Schedule."
- Open our registration site in a new window.
- Click on the "My Account" dropdown, and then choose "My Balance."
- Click on the payment you would like to cancel on the right side of the page.
- Click "Cancel."
- Open our registration site in a new window.
- Click on the "My Account" dropdown, and then choose "My Balance."
- On the left side of the page, check the weeks you would like to pay and then click "Pay Fees Now."
- Choose or add your payment method. Then, click "Continue."
- Click "Pay Now."
- Open our registration site in a new window.
- Click the "My Account" dropdown and then click "View Account."
Edit basic information
Click the pencil icon next to the member you wish to edit. Enter your new information and click "Submit."
Edit email/password
To edit your email address, click the pencil icon next to your email. Click on the lock, enter your new email address and click "Submit." You must click on the link in the confirmation email to complete the email change.
To edit your password, click the pencil icon next to your email. Enter your old password, enter your new password, confirm your new password and click submit. Your new password must have at least one uppercase letter, one lowercase letter, one number and seven characters total.
Change credit card information
To add a credit card, click "Add Credit Card" at the bottom of the page. Enter your new information, and click "Submit."
To edit/delete a credit card, click the pencil icon or "Delete" next to the credit card you wish to edit or delete, and follow the instructions in the pop up box. You must cancel any payments you have for a credit card before you can edit or delete it.
Add/edit additional members
To add a new adult or child to your account, click "Add Additional Adult" or "Add Additional Child." Fill out the information on the next page and click "Add Member." Do not give any new member the same email address you use to log in.
To edit another member on your account, click the pencil icon next to their name. Edit their information on the next page, and click "Submit."
Online Account Support
If you are having trouble setting up or managing your online account, please contact us. You can reach us weekdays from 7:30 a.m. to 5 p.m. at 615-742-7328, or fill out our online account setup form.